We ship our products from Europe worldwide from reliable and responsible suppliers in Europe and China according to stock availability.
Estimated shipping delivery times may vary depending on the nature of the product (some of the products are handmade and need some time to be produced and some are ready to ship).
3-5 business days for topponcinos to be shipped
5-7 business days for baby nests to be shipped
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll see what can be done.
We ship from Sweden. International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees or delays of the delivery caused by your local post service.